When the Owner is in the Kitchen

A federal fund established to help small businesses during the coronavirus crisis was almost immediately depleted by restaurant and hotel chains, which infuriates us for a a couple reasons.

For one thing, it’s yet another example of how the federal government has botched its response to both the health and economic consequences of the coronavirus. The restaurant and hotel chains are not the sort of small businesses the fund was intended to help, but because they’re big enough to have entire departments devoted to applying for government money they were able to get their applications in before any of the genuinely small businesses could respond. This was foreseeable and should have been planned for.

For another thing, we have a longstanding aversion to chain restaurants in general. This is a minority opinion, of course, but on matters of taste the majority opinion is often wrong. As with music and movies and literature, the popular restaurants are often inoffensively bland and reassuringly predictable. Only the adventurous seek out spicier fare, and most prefer the familiar.

Chains restaurants are quite popular here in Wichita, despite a plethora of excellent locally-owned restaurants. The fast-food burger joints always have long lines in the drive-thru, yet Ty’s Diner and the Oasis and Nu-Way and the West Street offerings are far superior. A lot of immigration over the past few decades have resulted in several Thai and Vietnamese and Chinese and other Asian restaurants that are better than anything PF Chang’s has to offer, yet the ore expensive PF Chang’s draws more business, and there are so many great Mexican places ranging from taco trucks to the more elegant offerings at the fairly fancy Molino’s that there’s no excuse for ever eating about Taco Bell or Abuela’s, and when we ask people about their preferences they often explain that the local ethnic fare is just a bit too authentic for their xenophobic taste buds. This being cattle country there are several locally-owned restaurants offering excellent steaks at reasonable prices, as well as some great barbecue if you’re willing to venture into some shady neighborhoods, yet the likes of Golden Corral continue to pack in the customers.

There are a lot of daring food aficionados who champion the local restaurants, and they’re encouraging one another to keep them alive through the coronavirus by patronizing the take-out services they’re still allowed to offer, which is good to see. These fine businesses don’t seem able to count on any help from the government.

We notice that something called Shake Shack has returned the $10 million they got from the bailout fund, and whether it did so for fear that the public relations fallout would be more expensive or they genuinely felt guilty about being greedy we applaud the gesture. If they had a franchise here in Wichita we might just break our general rule and buy a shake from them. Otherwise we’ll continue to buy local, though, partly out of civic spirit and mostly because the food is almost always better when the owner is in the kitchen.

— Bud Norman

In God We Trust, the Rest of You Not So Much

We right-wingers grouse mostly about the government, and tend to wax enthusiastic about the virtues of the private sector, but deep in our conservatives souls we know that almost every segment of our civilization is decline. A new poll from the Gallup organization, which measured how much trust Americans place in 16 important institutions, suggests that the view is widely shared.

Only the military fared especially well, with 75 percent of the respondents saying they trusted it “a great deal” or “quite a lot” and only 6 percent saying they trust it very little or not at all. The armed forces have traditionally been highly esteemed in Gallup’s annual survey, but scored an unusually high favorability rating this year. We suspect the military’s public image has lately benefited not only from its heroic efforts in Iraq, Afghanistan, and elsewhere, but also because the media tend to treat its inevitable missteps more calmly when the Commander in Chief is from the right party.

Small business enjoys a respectable approval rating of 63 percent, with only 6 percent saying they trust it little or not at all, but that likely reflects a romanticized notion of the humble mom-and-pop store. Many small businesses are lousy, of course, and in some cases the proprietors are also lousy parents, but they’re rarely portrayed as villains in the popular culture and the failings of a small business are not big news. The police are trusted a great deal by 56 percent and not trusted at all by only 16 percent, which is not bad for an institution that hands out speeding tickets, but there are almost certainly some police forces out there that are bringing down the average.

Organized religion is trusted a great deal by only 44 percent of Americans, with 26 percent saying they trust it very little or not at all. Those numbers probably overstate how secularized America has become, as the non-trusting category will include many evangelicals who regard the mainline churches as too squishy and many mainline congregants who regard the evangelicals as too rigid, but it does suggest that Americans realize that the churches, synagogues, mosques, and temples have all failed in their mission of inculcating moral behavior.

The medical system fares even worse, with only 41 percent expressing a great deal of trust, a 2 percent decline from last year, and 26 percent having little or no trust in the institution. It is not surprising that the government’s efforts at reforming the medical system have not improved its standing, given that the presidency and the Supreme Court are even less trusted, with only 37 percent having a great deal of trust in either institution, and a full 36 percent having very little or no trust in the presidency. The public schools and the criminal justice system, two institutions that are increasingly intertwined, are trusted a great deal by only 29 percent of Americans. Newspapers are trusted a great deal by a mere 25 percent of Americans, television news by 21 percent, and it’s likely that most of those are products of the public schools.

Banks and big business are trusted by only 21 percent, which is not surprising given the way they have been demonized in the pop culture for the past many decades, but organized labor is trusted by the same low number of Americans despite a sustained propaganda campaign, so it’s hard to guess who people will be rooting for in a strike. Health maintenance organizations, which we had previously assumed were part of the medical system, are trusted a great deal by only 19 percent of Americans, perhaps because there are no mom-and-pop HMOs.

Congress comes in last, as it has every year regardless of which party holds the majorities, and with both parties currently reigning in one chamber there is now something for every to distrust, but the 13 percent of respondents who have a great deal of trust is nonetheless a damning number.

All of these results suggest that Americans are a suspicious lot, perhaps even more so than is healthy, but they also indicate that many of our institutions are not very trustworthy. Reversing the country’s decline will require major changes in our government, but it will also require major changes in the broader culture, and we can’t trust the government to do that.

— Bud Norman